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Air Selangor Receives the Silver Award in the Best Social Media Crisis Management
Initial Post on 10 May 2024
We are humbled to receive the Silver Award in the Best Social Media Crisis Management category at the 3rd annual MARKETING-INTERACTIVE‘s Hashtag Asia Awards 2024, which took place on 3rd May 2024 in Singapore. Our innovative ERP crisis management strategy was recognised for its effectiveness in maintaining trust and transparency during scheduled and unscheduled water supply disruption.
This accolade highlights our proficiency in leveraging social media for crisis management during both unscheduled and scheduled water disruptions. It demonstrates our capability to deliver crucial and precise information, offer timely updates, and address concerns promptly via our social media channels, thereby keeping consumers well-informed throughout the ordeal.
Congratulations to all who contributed to this achievement!
#AirSelangor #HashtagAsiaAwards2024 #MarketingInteractive
